Privacy Policy

Privacy Policy Overview

Policy overview

This Privacy Policy explains how Sahitol Academy processes personal data through sahitol.makeup. It follows the data lifecycle from collection and use to disclosure, retention, and deletion, and is intended to describe our general privacy practices for website visitors and people who contact us.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

When you use the contact form or otherwise reach out to Sahitol Academy, we may process your name, email address, phone number if you provide it, inquiry message, and any service preferences you choose to share. We also process limited technical data such as server request metadata and browser or device information to keep the website available, secure, and properly delivered.

We collect only the information needed to handle inquiries and operate the site.
02

How We Receive Data

We receive personal data from you when you submit a form, send a message, or provide details during a service inquiry. Technical data is generated automatically by the website and its hosting environment when pages are requested, which helps us confirm delivery, maintain security, and diagnose operational issues.

Most information comes directly from your submissions or from your device during site use.
03

Cookie Types

The website uses essential cookies to support core functions such as page delivery, security, and basic navigation. We also use cookies that remember privacy or consent preferences so that your choices can be applied on future visits. We do not confirm the use of analytics or marketing cookies.

Our cookie use is limited to operational and preference-related functions.
04

Cookie Controls

We use cookies that are necessary for essential site operation and for remembering privacy preferences. You can manage cookies through your browser controls and, where available, through on-site preference tools. If you disable certain cookies, parts of the website may not function as intended.

Browser settings can usually block or remove non-essential cookies, but some site functions may be affected.
01

Purposes of Processing

We use personal data to respond to contact requests, manage service preferences, deliver website content, maintain security, troubleshoot technical issues, and keep records needed for administration or legal compliance. We do not use the confirmed data categories for unrelated purposes that are incompatible with the reason they were collected.

Each processing step is tied to a specific operational need.
02

Service Providers and Operational Support

We may share personal data with service providers that support website hosting, technical delivery, security, or message handling. These parties are expected to process data only as needed to perform their assigned functions and to apply appropriate confidentiality and security measures. We do not state that analytics or advertising partners are used.

Any service provider involved must use the data only for the assigned task.
03

Legal and Protective Disclosures

We may disclose personal data when required to comply with applicable law, lawful requests from public authorities, or to protect the rights, safety, and security of Sahitol Academy, our users, or the website. We may also share information where disclosure is necessary to investigate abuse, prevent fraud, or address technical incidents.

Disclosures are limited to situations where law, security, or operational necessity requires them.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Privacy Rights

Depending on your location and the circumstances of processing, you may be able to request access to your data, correction of inaccurate details, deletion where appropriate, or review of a processing decision. Some requests may be limited by legal duties, security needs, or the need to preserve records connected to an active inquiry.

Available rights depend on the nature of the data and the legal basis for keeping it.
Requests

How to Submit a Request

To make a privacy request, use one of the contact channels listed in this policy and describe the information or action you are seeking. We may ask for details needed to verify your identity and to locate the relevant records. After review, we will respond with the outcome, any steps taken, or the reason a request cannot be fully satisfied.

Requests are handled through a verification and review process before any action is taken.
Data Retention

Retention and Deletion

We retain personal data for as long as needed to respond to inquiries, support website operations, meet security requirements, and satisfy legal or recordkeeping obligations. When the relevant purpose ends, we delete the data or reduce it to a form that no longer identifies you, unless a longer retention period is required or permitted by law.

Data is kept only while it serves the purpose for which it was collected or while a legal need remains.
Policy Updates

Policy Updates

If we make material changes to this Privacy Policy, we will update the posted version and may provide additional notice where appropriate. The revised policy applies from its effective date, and continued use of the website after that date indicates that the updated notice has been made available to you.

We review this notice as our practices or legal obligations change and reflect updates on the website.

Contact for Privacy Matters

Email contact
sales@sahitol.makeup
Telephone contact
+853 6696 7638
Postal address
203 Avenida Doutor Sun Yat-Sen, Sécias Macao
Privacy inquiries

Use the listed service channels for questions, requests, or concerns about this policy and our handling of personal data.